Family Contact Services
Our family contact centre is available from 8am to 6pm, seven days a week.
We provide a variable degree of supervision according to need:
- Supported
- Guided - Provides active and enabling intervention to promote positive relationships and positive change
- Supervised - Individual supervision of contact with supervisor in constant sight and sound of the child.
- Supervised Plus - As supervised and includes court appropriate recordings.
- Assessed
- Audio-visual Recorded
We also run group sessions, as an affordable alternative to individual sessions, twice a week, and out of hours contact sessions for working parents one evening and one Saturday morning a month. (These sessions are not suitable for assessed contact).
We understand that family contact is a finely balanced, sensitive issue for parents, children and professionals. Our contact supervisors are trained to manage the personal and professional issues facing children and parents in difficult circumstances.