IRIS Mission Statement

IRIS's mission is to provide the very best social work services to families and clients, and to support our associates in achieving this aim; we serve others as we would wish to be served ourselves.

In pursuit of this aim we will hold to these values in our business, personal and professional work:

Excellence - We strive to understand the needs of our clients and associates and to consistently exceed expectations in meeting those needs.

Integrity- We adhere to strict codes of ethics and practice and challenge ourselves to pursue these ideals whatever the circumstances.

Professional Competence - We aspire to clear and measurable standards of excellence in our professional services. We monitor our performance across all areas actively and carefully.

Human Relationships - We recognise the essential need for care, respect and collaboration in human relationships. We will foster an enjoyable working environment based on openness and mutual respect and will encourage honesty, initiative, innovation and team work.

Diversity - We recognise and respect the uniqueness, and the differences in values and beliefs of individuals, and the benefits that these differences hold for our organisation.

Critical Awareness - We recognise that initial assumptions and deductions are frequently flawed and that anti-oppressive professional practice depends upon the skill of critical awareness and critical reflection both at a personal and professional level.

Dignity and Worth of the Person - We work with some of the most vulnerable people in our society. We treat all our customers with respect; recognising worth and genuinely valuing contributions and views.